Our experts quickly offer help with technical questions regarding Pilz products and systems. You can reach us by telephone, E-Mail or via an online enquiry on our website.
The service is completely free during office hours.
Technical hotline
Help is available quickly when unexpected challenges arise
Scope of services:
Product support
Advice on functionality / properties / application / exchanging products. Troubleshooting and fault recovery when used as intended.
System support
Advice about using various Pilz products together. We will answer questions on issues such as safety, communication or control technology.
Application support
Product commissioning or system implementation. We're also happy to advise on individual customer solutions.
This is how to reach us on our free technical hotline during office hours
Additional All-in service
You can enjoy round-the-clock access to a contact with our All-in Pilz Care module. You can use our support service at any time via a separate 24/7 hotline.
Your benefits at a glance:
- Shorter downtimes
- Quick access to technical information
- Short reaction time when unexpected problems arise
- Round-the-clock support when you book All-in support
Your contact
Headoffice
Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany
Telephone: +49 711 3409-0
E-Mail: pilz.gmbh@pilz.de
Technical Support
Telephone: +49 711 3409 444
E-Mail: support@pilz.com
Americas
- Mexico: +52 55 5572 1300
- Brazil: + 55 11 4942-7032
- United States (toll-free): +1 877-PILZUSA (745-9872)
- Canada: +1 888-315-PILZ (315-7459)
Europe
- Ireland: +353 21 4804983
- Austria: +43 1 7986263-444
- Finland: +358 10 3224030 / +45 74436332
- Italy: +39 0362 1826711
- Russia: +7 495 6654993
- Spain: +34 938497433
- Denmark: +45 74436332
- Switzerland: +41 62 889 79 32
- Germany: +49 711 3409 444
- Belgium: +32 9 321 75 70
- Turkey: +90 216 5775552
- Netherlands: +31 347 320477
- France (toll-free): +33 3 88104000
- Sweden: +46 300 13990 / +45 74436332
- Portugal: +351 229 407 594
- United Kingdom: +44 1536 460866
Asia Pacific
- South Korea: +82 31 778 3390
- New Zealand: +64 9 6345350
- Japan: +81 45 471 2281
- Taiwan: +886 2 25700068
- Singapore: +65 6829 2920
- Thailand: +66 210 54613
- China: +86 400-088-3566
- Australia (toll-free): +61 3 9560 0621 / 1300 723 334