Technical hotline

Help is available quickly when unexpected challenges arise

Our experts quickly offer help with technical questions regarding Pilz products and systems. You can reach us by telephone, E-Mail or via an online enquiry on our website. 

The service is completely free during office hours.

Scope of services:

Product support
Advice on functionality / properties / application / exchanging products. Troubleshooting and fault recovery when used as intended.

System support
Advice about using various Pilz products together. We will answer questions on issues such as safety, communication or control technology.

Application support
Product commissioning or system implementation. We're also happy to advise on individual customer solutions.

 

This is how to reach us on our free technical hotline during office hours

Your contact

Additional All-in service

You can enjoy round-the-clock access to a contact with our All-in Pilz Care module. You can use our support service at any time via a separate 24/7 hotline.

Your benefits at a glance:

  • Shorter downtimes
  • Quick access to technical information
  • Short reaction time when unexpected problems arise
  • Round-the-clock support when you book All-in support

Your contact

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: pilz.gmbh@pilz.de

Technical Support

Telephone: +49 711 3409 444
E-Mail: support@pilz.com

Americas

  • Canada: +1 888-315-PILZ (315-7459)
  • United States (toll-free): +1 877-PILZUSA (745-9872)
  • Mexico: +52 55 5572 1300
  • Brazil: + 55 11 99562-8882

Europe

  • Netherlands: +31 347 320477
  • Turkey: +90 216 5775552
  • Sweden: +46 300 13990 / +45 74436332
  • Spain: +34 938497433
  • Austria: +43 1 7986263-444
  • Switzerland: +41 62 889 79 32
  • Belgium: +32 9 321 75 70
  • Ireland: +353 21 4804983
  • United Kingdom: +44 1536 462203
  • Portugal: +351 229 407 594
  • Russia: +7 495 6654993
  • Germany: +49 711 3409 444
  • Denmark: +45 74436332
  • France (toll-free): +33 3 88104000
  • Finland: +358 10 3224030 / +45 74436332
  • Italy: +39 0362 1826711

Asia Pacific

  • South Korea: +82 31 778 3390
  • Singapore: +65 6829 2920
  • Australia (toll-free): +61 3 9560 0621 / 1300 723 334
  • Japan: +81 45 471 2281
  • China: +86 400-088-3566
  • Thailand: +66 210 54613
  • New Zealand: +64 9 6345350
  • Taiwan: +886 2 25700068