Remote support

For fast, economical support via remote maintenance

Not every challenge requires an on-site visit. In many cases our experts for safety and automation can help via remote diagnostics. It's straight-forward and quick.

Safe online connections ensure they can get straight to where they need to be to provide support. Remote support is a fixed part of the Pilz All-in Care module

But this service can also be combined at will with services from other modules. 

Remote maintenance
Straight-forward fault recovery through remote diagnostics and maintenance

Application support
Support for all application questions, e.g. regarding commissioning of devices or system implementation

Individual
We can also help remotely with all your individual application questions

Your benefits at a glance:

  • Downtimes are minimised due to straight-forward remote support
  • Quick access to technical information
  • Short reaction time when unexpected problems arise

Remote support is part of the Pilz All-in Care module or can also be booked individually. Everything about Pilz Care can be found here:

To Pilz Care overview

Contact

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: pilz.gmbh@pilz.de

Technical Support

Telephone: +49 711 3409 444
E-Mail: support@pilz.com

Americas

  • Canada: +1 888-315-PILZ (315-7459)
  • Brazil: + 55 11 96405-8165
  • Mexico: +52 55 5572 1300
  • United States (toll-free): +1 877-PILZUSA (745-9872)

Europe

  • Denmark: +45 74436332
  • Austria: +43 1 7986263-444
  • Switzerland: +41 62 889 79 32
  • Italy: +39 0362 1826711
  • Turkey: +90 216 5775552
  • Germany: +49 711 3409 444
  • Sweden: +46 300 13990 / +45 74436332
  • Finland: +358 10 3224030 / +45 74436332
  • Belgium: +32 9 321 75 70
  • Ireland: +353 21 4804983
  • France (toll-free): +33 3 88104000
  • Netherlands: +31 347 320477
  • United Kingdom: +44 1536 462203
  • Russia: +7 495 6654993
  • Spain: +34 938497433

Asia Pacific

  • Singapore: +65 6829 2920
  • Taiwan: +886 2 25700068
  • South Korea: +82 31 778 3390
  • Australia: +61 3 9560 0621
  • China: +86 400-088-3566
  • New Zealand: +64 9 6345350
  • Thailand: +66 210 54613
  • Japan: +81 45 471 2281