Quality at Pilz

Quality Management System in accordance with DIN EN ISO 9001

As an “Ambassador for safety”, Pilz is a reliable partner worldwide. To secure our customers’ success, we rely on high standards and outstanding quality in all phases of production globally. Our components and systems have worldwide certifications and approvals. This avoids costly re-adjustments within the project and increases your sales and export opportunities.

Pilz Quality Management System in accordance with DIN EN ISO 9001

Quality guidelines

External and internal influencing factors relevant to the integrated Quality Management System are subject to continuous evaluation. Relevant here are internal and external issues that influence the ability to deliver continuously high-quality products and services, in order to meet customer requirements and the applicable legal and official standards, and thereby permanently improve customer satisfaction.

The process-oriented QM system supports and scrutinises all essential operational processes. Interfaces are outlined, implementation responsibilities are controlled and tasks are defined, with their effectiveness monitored using internal audits. Based on the documented processes, together we want to ensure that our customers are supplied with the highest quality cutting-edge technology.

Continuous improvement of process performances aims to increase customer satisfaction. We strive to secure this through constant analysis of procedures and (ongoing) development of quality awareness in each of the company’s employees. Improvements suggested by employees are checked and evaluated for usability, so they can be incorporated into the company’s existing processes if the overall assessment is positive. The result is a continuous cycle of planning, action, monitoring and improvement:

  • the PDCA cycle (Plan-Do-Check-Act).

A forward-looking, risk-based thinking, with a considered and conscious approach to threats and opportunities, is intended to prevent undesired events from happening.

Additional certifications

TÜV Süd certificate

Production site tested and constantly monitored

TÜV Süd has certified that items produced in Pilz production sites, plus the work equipment and measures used in manufacturing, are suitable to produce high-quality electronic products. To achieve this it was necessary to prove under strict conditions that, in technical and organisational terms, the manufacturing sites are set up and managed in such a way as to guarantee consistent quality of manufacture and of the products themselves. Permission to attach a TÜV Süd test mark is subject to strict conditions, which are regularly inspected and monitored by the TÜV Süd notified body.

Certified Functional Safety Management (FSM) for development

Pilz’s development department operates in accordance with a management system bound by strict conditions and specifications (Functional Safety Management), which meets the requirements of EN IEC 61508.

The FSM was tested to strict standards by TÜV and confirmed with a certificate. The underlying processes and measures are subjected to a strict, annual test.
 

Thumbnail of certificate

Safe and Secure Product development

TÜV Süd confirmed in its audit: Pilz developments not only Safe, but also Secure! In accordance with the international series of standards IEC 62443 “Industrial Communication Networks – Network and System Security”, the development process at Pilz meets the requirements for secure product development (“Security by Design”). For this development, the standard IEC 62443-4-1 describes the requirements of a “Security Development Lifecycle process” (SDL process).

The result of the audit: Pilz's development met the requirements of the standard and complies with the SDL process.

Development process Safer and more Secure

Certified Functional Safety Management (FSM) for engineering processes

Certified Functional Safety Management for engineering processes

<span style="font-family:"Arial",sans-serif">Engineering projects at Pilz GmbH & Co. KG, Ostfildern, are conducted in accordance with the structured Functional Safety Management process in compliance with EN IEC 61508-1 and EN ISO 13849-1 and are certified by TÜV SÜD. The underlying processes and measures are also subject to an annual audit process.

<span style="font-family:"Arial",sans-serif">Pilz subsidiaries are either certified by TÜV SÜD directly or act in accordance with the specified requirements. Internal audits consistently guarantee an internationally standardised procedure.

FSM Engineering certificate

Your partner for inspection of safeguards and machinery safety

Inspection body accredited by DAkkS in accordance with ISO IEC 17020

Pilz - Your partner for inspection of safeguards and machinery safety

Pilz GmbH and Co. KG, Ostfildern, operates an independent inspection body accredited by DAkkS in accordance with ISO IEC 17020. As such our service stands for objectivity and high machine availability.
The inspection report is made available for discussion. If the inspection is passed, the machine is given a Pilz quality seal.

Scope of accreditation

Accredited EMC test laboratory

Since 2004, Pilz has operated an independent test laboratory accredited by DAkkS (German Accreditation Body). This confirms that Pilz GmbH & Co. KG in Ostfildern is competent to carry out tests in the fields of electromagnetic compatibility (EMC) and electrical safety (environmental audits) and that the company is qualified to generate test reports in accordance with ISO 17025, which are recognised worldwide.

EMC test laboratory accreditation

Independent test laboratory accredited by DAkks (German Accreditation Body)
EC ATEX certification

EX-protection certification (ATEX)

Pilz applies a quality assurance system which meets the requirements of Annex IV of Directive 2014/34/EU of the European Parliament and Council for equipment and protective systems intended for use in potentially explosive atmospheres (ATEX).

Further information

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: info@pilz.de

Americas

  • Brazil: + 55 11 4942-7032
  • Canada: +1 888-315-PILZ (315-7459)
  • Mexico: +52 55 5572 1300
  • United States (toll-free): +1 877-PILZUSA (745-9872)

Europe

  • Sweden: +46 300 13990 / +45 74436332
  • Italy: +39 0362 1826711
  • Switzerland: +41 62 889 79 32
  • Denmark: +45 74436332
  • Finland: +358 10 3224030 / +45 74436332
  • Portugal: +351 229 407 594
  • United Kingdom: +44 1536 460866
  • Austria: +43 1 7986263-444
  • Ireland: +353 21 4804983
  • France (toll-free): +33 3 88104000
  • Netherlands: +31 347 320477
  • Belgium: +32 9 321 75 70
  • Russia: +7 495 6654993
  • Spain: +34 938497433
  • Turkey: +90 216 5775552
  • Germany: +49 711 3409 444

Asia Pacific

  • China: +86 400-088-3566
  • Singapore: +65 6829 2920
  • South Korea: +82 31 778 3390
  • Thailand: +66 210 54613
  • Australia (toll-free): +61 3 9560 0621 / 1300 723 334
  • New Zealand: +64 9 6345350
  • Japan: +81 45 471 2281
  • Taiwan: +886 2 25700068