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Our repair service - Working for you round the clock

Repair service

Competent staff at our Repair Center provide support through worldwide, personal care on any questions regarding repairs.

International contact
Pilz country representatives

Outside business hours, our international hotline is available 24h free of charge.

Your benefits at a glance

  • 24h service
  • Standard repairs within 10 working days *
  • Express repairs in just 2 working days *
  • Local contacts
  • All-round customer care through our internal Repair Center

* Time mentioned includes the time for repairing and processing the product at Pilz Ostfildern in Germany. Please, take into account additional shipping needed to Pilz and back again.

The repair service provided speedy information and performed an excellent repair, which rescued a complete shift. This in turn guaranteed the supply to our customers.

Norbert Koziara, Operations Management, Pfäffle GmbH & Co. KG

Contact

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: pilz.gmbh@pilz.de

Technical Support

Telephone: +49 711 3409 444
E-Mail: support@pilz.com

Americas

  • Brazil: + 55 11 4942-7028
  • Canada: +1 888-315-PILZ (315-7459)
  • Mexico: +52 55 5572 1300
  • United States (toll-free): +1 877-PILZUSA (745-9872)

Europe

  • Germany: +49 711 3409 444
  • Switzerland: +41 62 88979 30
  • France (toll-free): +33 3 88104000
  • Belgium: +32 9 321 75 75
  • Spain: +34 938497433
  • Russia: +74956654993
  • Italy: +39 0362 1826711
  • Austria: +43 1 7986263-444
  • Turkey: +90 216 5775552
  • Sweden: +46 300 13990 / +45 74436332
  • United Kingdom: +44 1536 462203
  • Denmark: +45 74436332
  • Ireland: +353 21 4804983
  • Finland: +358 10 3224030 / +45 74436332
  • Netherlands: +31 347 320477

Asia Pacific

  • Australia: +61 3 9560 0621
  • Taiwan: +886 2 25681600
  • New Zealand: +64 9 6345350
  • South Korea: +82 31 778 3390
  • China: +86 21 60880878-216
  • Japan: +81 45 471 2281