Our repair service - Working for you round the clock

Repair service

Competent staff at our Repair Centre provide support through worldwide, personal care on any questions regarding repairs.

International contact


Pilz country representatives

Outside business hours, our international hotline is available 24h free of charge.

Your benefits at a glance

  • 24h service
  • Standard repairs within 10 working days *
  • Express repairs in just 2 working days *
  • Local contacts
  • All-round customer care through our internal Repair Centre

* Time mentioned includes the time for repairing and processing the product at Pilz Ostfildern in Germany. Please, take into account additional shipping needed to Pilz and back again.

The repair service provided speedy information and performed an excellent repair, which rescued a complete shift. This in turn guaranteed the supply to our customers.

Norbert Koziara, Operations Management, Pfäffle GmbH & Co. KG

Contact

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: info@pilz.de

Technical Support

Telephone: +49 711 3409 444
E-Mail: support@pilz.com

Americas

  • Brazil: + 55 11 4942-7032
  • United States (toll-free): +1 877-PILZUSA (745-9872)
  • Canada: +1 888-315-PILZ (315-7459)
  • Mexico: +52 55 5572 1300

Europe

  • Russia: +7 495 6654993
  • Switzerland: +41 62 889 79 32
  • United Kingdom: +44 1536 460866
  • Sweden: +46 300 13990 / +45 74436332
  • Germany: +49 711 3409 444
  • Netherlands: +31 347 320477
  • Turkey: +90 216 5775552
  • Spain: +34 938497433
  • Denmark: +45 74436332
  • Italy: +39 0362 1826711
  • Belgium: +32 9 321 75 70
  • Finland: +358 10 3224030 / +45 74436332
  • France (toll-free): +33 3 88104000
  • Austria: +43 1 7986263-444
  • Portugal: +351 229 407 594
  • Ireland: +353 21 4804983

Asia Pacific

  • New Zealand: +64 9 6345350
  • Japan: +81 45 471 2281
  • Singapore: +65 6829 2920
  • South Korea: +82 31 778 3390
  • Thailand: +66 210 54613
  • Australia (toll-free): +61 3 9560 0621 / 1300 723 334
  • China: +86 400-088-3566
  • Taiwan: +886 2 25700068