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On-site support

Minimum downtimes due to rapid support for the machine

Our on-site service offers best-practice support directly on-site through our experienced engineers and technicians. This service can also be combined at will with services from other modules. 

Repair service
On-site troubleshooting of Pilz products. Immediate exchange of products where required

Implementation support
Individual support during installation, assembly and commissioning of devices and components in machinery

Application support
Individual on-site consultation. Know-how transfer through our experienced experts

Additional Premium and All-in services

With our Premium and All-in Pilz Care modules we guarantee agreed, contract-based reaction times that fulfil your individual needs. So we’ll be with you on site even more quickly. 

Your benefits at a glance:

  • Reduced downtimes
  • Support from our engineers, who have extensive expertise in all Pilz products
  • Our safety experts guarantee safety of human and machine at your own premises
  • Defined, fast reaction times with Premium and All-in support

On-site support and the add-on Premium module are part of Pilz Care. Everything about Pilz Care can be found here:

To Pilz Care overview

Contact

Contact

Pilz Automation Safety L.P.
7150 Commerce Boulevard
Canton, MI 48187
USA

Telephone: +1 734 354-0272
E-Mail: info@pilzusa.com

Technical Support

Telephone: +1 877 745-9872
E-Mail: techsupport-us@pilz.com