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Pilz Care – Technical support

Individual support for maximum machine availability

Pilz Care offers high-quality technical support for all Pilz products across your plant and machinery. Components of the Pilz Care packages include, for example:

  • Help and advice available quickly when you have technical questions about applications,
  • On-site support or
  • Fast repair and express spare part delivery.

Competent engineers in our subsidiaries guarantee maximum machine availability worldwide with these individual support services. Increase the productivity of your plant and machinery with a framework agreement that’s tailored to your specific needs. And guarantee the safety of your workforce with our support and solutions.

Your benefits at a glance:

Use our expertise

High-quality technical support for all Pilz components from the automation experts

Quickly on site

Maximum machine availability thanks to agreed reaction times for on-site support or a spare part delivery, for example.

Available 24/7

Our round-the-clock support guarantees minimum downtimes.

Reduce costs

Cost optimisation and reliable cost planning thanks to framework agreements that are individually tailored to your needs. You only pay for the services that you actually need.

Optimise stock management

No need to stockpile large quantities of spare parts thanks to our express delivery. You save storage costs and only pay for the devices when you actually use them.

Outsource operations

Our technical support takes over the operations that you cannot carry out internally or that you wish to transfer to us for economic reasons.

Ensure safety

Guarantee optimum plant and machinery safety. Our experienced automation specialists ensure regular and professional maintenance, plus machinery and device updates.

There for you worldwide

Streamlined, standardised processes – worldwide if needed. Our subsidiaries provide standardised services in all countries. Identical ranges of services and therefore the same safety standards guaranteed - no matter where on the planet your machinery is located.

The Pilz Care modules

Pilz Care consists of 3 support modules and a number of individual additional services. All services can be combined at will. We’ll prepare a quotation to cover your exact requirements. That way you’ll have an individual contract covering your complete support package.

 

Basic Support

Premium Support

All-in Support

 

 

A solid basis for maximum machine availability

For even faster reaction times For support, whenever you need us – including remotely  

Technical hotline

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Technical hotline 24/7

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On-site support

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Premium on-site support

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Repair and spare part service

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Express repair and spare part service

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Remote support

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  No contract necessary Enquire now Enquire now  

 

More information

To download

Pilz Care Plus services (optional to book with all support modules)

Contact

Pilz Ireland
Cork Business and Technology Park, Model Farm Road
Cork
Ireland

Telephone: +353 21 4346535
E-Mail: sales@pilz.ie

Technical Support

Telephone: +353 21 4804983
E-Mail: sales@pilz.ie