Pilz Care – Technical support

Pilz Care offers high-quality technical support for all Pilz products across your plant and machinery. Components of the Pilz Care packages include, for example:

• Help and advice available quickly when you have technical questions about applications,
• On-site support or
• Fast repair and express spare part delivery.

Competent engineers in our subsidiaries guarantee maximum machine availability worldwide with these individual support services. Increase the productivity of your plant and machinery with a framework agreement that’s tailored to your specific needs. And guarantee the safety of your workforce with our support and solutions.

When it’s not possible or not necessary to come on site, we are always on hand to help with remote support. It’s quick and straight-forward. Outstanding features of our remote support include support with fault recovery and application issues such as commissioning devices or system integration. You benefit from minimum downtimes, rapid access to technical information and short reaction times when difficulties pop up unexpectedly. Remote support is part and parcel of the all-in module of our Pilz Care programme. All modules and services can be found the table below.

Pilz Care consists of 3 support modules and a number of individual additional services. All services can be combined at will. We’ll prepare a quotation to cover your exact requirements. That way you’ll have an individual contract covering your complete support package.

* Additional hours of support can be booked at any time

More information

To download

• Inspection of safeguards
• Calibration of the collision measurement set PRMS
• Individual support service on request

Let us create your individual support package. 

To free enquiry