On-site support

Minimum downtimes due to rapid support for the machine

Our on-site service offers best-practice support directly on-site through our experienced engineers and technicians. This service can also be combined at will with services from other modules. 

Repair service
On-site troubleshooting of Pilz products. Immediate exchange of products where required

Implementation support
Individual support during installation, assembly and commissioning of devices and components in machinery

Application support
Individual on-site consultation. Know-how transfer through our experienced experts

Additional Premium and All-in services

With our Premium and All-in Pilz Care modules we guarantee agreed, contract-based reaction times that fulfil your individual needs. So we’ll be with you on site even more quickly. 

Your benefits at a glance:

  • Reduced downtimes
  • Support from our engineers, who have extensive expertise in all Pilz products
  • Our safety experts guarantee safety of human and machine at your own premises
  • Defined, fast reaction times with Premium and All-in support

On-site support and the add-on Premium module are part of Pilz Care. Everything about Pilz Care can be found here:

To Pilz Care overview

Contact

Contact

Pilz lndustrieelektronik GmbH
Gewerbepark Hintermättli
5506 Mägenwil
Schweiz

Telephone: +41 62 88979-30
E-Mail: pilz@pilz.ch

Technical support

Telephone: +41 62 889 79 32
E-Mail: techsupport@pilz.ch