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Remote Support

Remote Support

In addition to our technical telephone support we also now offer "Remote Support" for program changes, software updates and commissioning for

  • Programmable safety and control systems PSS
  • Decentral Periphery PSSuniversal
  • Safe bus system SafetyBus p
  • Modular safety system PNOZmulti
  • Terminals PMIvisu and PMImicro diag

This is how it works:

1. You call our international technical hotline (+49 711 3409-444)
2. The Pilz engineer is briefly introduced to the project
3. Connection test is performed by connecting to your computer
4. "Step by step" solution on your screen

Technical requirements:

  • Internet access via DSL
  • Analogue or ISDN modem
     

Availability of "Remote Support":

  • Germany: Mo-Fr, 8 am - 4 pm CET
  • Languages: German and English.
     

Contact

Contact

Pilz Automation Safety L.P.
7150 Commerce Boulevard Canton
Michigan 48187
USA

Telephone: +1 734 354-0272
E-Mail: info@pilzusa.com

Technical Support

Telephone: +1 877-PILZUSA (745-9872)
E-Mail: info@pilzusa.com