Safety-related equipment

What documentation must a manufacturer provide to the customer when a machine is delivered?

It is mandatory for the manufacturer to supply the customer with instructions and an EC declaration of conformity for each machine. In the case of partly completed machinery, assembly instructions and a declaration of incorporation must be supplied.
Technical documents (which must be produced before the product is placed on the market and which include the risk assessment for example) may remain with the manufacturer. There is no obligation to supply these to the customer. However, these documents must be archived by the manufacturer for ten years after the product is placed on the market and must be submitted to the market surveillance authorities on request. The same rule applies to the instructions for use.

 

Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: pilz.gmbh@pilz.de

Technical Support

Telephone: +49 711 3409 444
E-Mail: support@pilz.com

Americas

  • Canada: +1 888-315-PILZ (315-7459)
  • United States (toll-free): +1 877-PILZUSA (745-9872)
  • Mexico: +52 55 5572 1300
  • Brazil: + 55 11 4942-7032

Europe

  • Turkey: +90 216 5775552
  • Portugal: +351 229 407 594
  • France (toll-free): +33 3 88104000
  • Russia: +7 495 6654993
  • Finland: +358 10 3224030 / +45 74436332
  • Ireland: +353 21 4804983
  • Sweden: +46 300 13990 / +45 74436332
  • Italy: +39 0362 1826711
  • Belgium: +32 9 321 75 70
  • Germany: +49 711 3409 444
  • Spain: +34 938497433
  • Switzerland: +41 62 889 79 32
  • United Kingdom: +44 1536 462203
  • Austria: +43 1 7986263-444
  • Netherlands: +31 347 320477
  • Denmark: +45 74436332

Asia Pacific

  • South Korea: +82 31 778 3390
  • Singapore: +65 6829 2920
  • Taiwan: +886 2 25700068
  • New Zealand: +64 9 6345350
  • Thailand: +66 210 54613
  • Japan: +81 45 471 2281
  • China: +86 400-088-3566
  • Australia (toll-free): +61 3 9560 0621 / 1300 723 334
Was this article helpful?