Problems have been reported concerning the stability of the USB communication and PNOZmulti. These may result from a failed synchronisation between hardware and PNOZmulti Configurator (in connection with the usage of the standard USB driver delivered by the Windows operating system).
Immediate steps:
- Make sure to use a professional shielded USB cable up to 3 meters length. The shorter the cable the better the protection against influence from outside.
- Unplug / replug USB cable
- Restart PNOZmulti Configurator
- Restart Windows Operating System
To generally counteract this problem its recommended to use PNOZmulti Configurator version 8.1.1 or higher!