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Mar 19, 2020

Corona crisis: Safety of customers, staff and supply chain is the top priority

The Corona virus (SARS-CoV-2) has been spreading worldwide since the end of December. In this time as in others, the safety of our staff, customers and supply chain is our top priority. As the virus continues to spread, Pilz has taken additional measures. Business trips by Pilz employees to those countries categorised as risk areas are categorically suspended and other trips are only permitted with the express approval of management. Direct contact with customers and customer care is guaranteed through telephone calls, video conferences and our customer support team.

Attendance at exhibitions under review

The current situation is also affecting various exhibitions and events worldwide. Some exhibitions have already been rescheduled and at Pilz we are currently reviewing which we will attend. We are also looking at other alternatives for providing information about product innovations and automation solutions. This year’s Hannover Messe has been postponed to July, but due to the uncertainty of the continuing situation Pilz has decided not to attend.

Pilz's supply chain is secure

The spread of the Corona virus has absolutely no effect on our ability to deliver: to enable us to continue to supply all our customers in the best way possible, production of some products has been moved from the Chinese factory to our European sites, who are currently working flat out. Should any bottlenecks arise in the meantime, we will be in touch at an early stage to inform you about alternative products.

We appreciate your understanding. These measures are intended to help protect everyone. Stay well!

Dealing with Corona
Headoffice

Pilz GmbH & Co. KG
Felix-Wankel-Straße 2
73760 Ostfildern
Germany

Telephone: +49 711 3409-0
E-Mail: pilz.gmbh@pilz.de

Americas

  • Canada: +1 888-315-PILZ (315-7459)
  • United States (toll-free): +1 877-PILZUSA (745-9872)
  • Brazil: + 55 11 96405-8165
  • Mexico: +52 55 5572 1300

Europe

  • Russia: +7 495 6654993
  • Italy: +39 0362 1826711
  • Belgium: +32 9 321 75 70
  • France (toll-free): +33 3 88104000
  • Switzerland: +41 62 88979 32
  • Denmark: +45 74436332
  • Spain: +34 938497433
  • Finland: +358 10 3224030 / +45 74436332
  • United Kingdom: +44 1536 462203
  • Turkey: +90 216 5775552
  • Germany: +49 711 3409 444
  • Netherlands: +31 347 320477
  • Ireland: +353 21 4804983
  • Austria: +43 1 7986263-444
  • Sweden: +46 300 13990 / +45 74436332

Asia Pacific

  • China: +86 400-088-3566
  • South Korea: +82 31 778 3390
  • Japan: +81 45 471 2281
  • Australia: +61 3 9560 0621
  • Taiwan: +886 2 25700068
  • New Zealand: +64 9 6345350