It is the declared company objective at Pilz to always guarantee the satisfaction of our customers.
1 Sep 2021
Customer satisfaction has the highest priority
The current supply situation of steel, chips and plastics has become tighter worldwide. Extended delivery times or supply failures can be a consequence of this. The suppliers of plastic granulate have stopped the production of specific granulates and colours or postponed it indefinitely.
Pilz however wants to ensure the supply of its customers also under the most difficult conditions at any time. Therefore, we currently choose unconventional paths:
We will temporarily supply some of our products, as scheduled from mid-September 2021, with transparent plastic housings with the same specification and the corresponding certifications. This includes the safety relays PNOZsigma, the small control systems PNOZmulti and the monitoring relays PMDsigma. The characteristic yellow panels of the products remain unchanged.
We do everything possible to guarantee our ability to deliver also in difficult times - even if unconventional measures become necessary.