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Our repair service - Working for you round the clock

Repair service

Competent staff at our Repair Centre provide support through worldwide, personal care on any questions regarding repairs.

International contact

Pilz country representatives

Outside business hours, our international hotline is available 24h free of charge.

Your benefits at a glance

  • 24h service
  • Standard repairs within 10 working days *
  • Express repairs in just 2 working days *
  • Local contacts
  • All-round customer care through our internal Repair Centre

* Time mentioned includes the time for repairing and processing the product at Pilz Ostfildern in Germany. Please, take into account additional shipping needed to Pilz and back again.

The repair service provided speedy information and performed an excellent repair, which rescued a complete shift. This in turn guaranteed the supply to our customers.

Norbert Koziara, Operations Management, Pfäffle GmbH & Co. KG



Pilz Industrial Automation (Shanghai) Co., Ltd.
Rm 1702-1705, Yongda International Tower, No. 2277 Long Yang Road
Shanghai 201204

Telephone: +86 21 60880878

Technical Support

Telephone: +49 711 3409 444