Our experts quickly offer help with technical questions regarding Pilz products and systems. You can reach us by telephone, E-Mail or via an online enquiry on our website.
The service is completely free during office hours.
Technical hotline
Help is available quickly when unexpected challenges arise
Scope of services:
Product support
Advice on functionality / properties / application / exchanging products. Troubleshooting and fault recovery when used as intended.
System support
Advice about using various Pilz products together. We will answer questions on issues such as safety, communication or control technology.
Application support
Product commissioning or system implementation. We're also happy to advise on individual customer solutions.
This is how to reach us on our free technical hotline during office hours
Additional All-in service
You can enjoy round-the-clock access to a contact with our All-in Pilz Care module. You can use our support service at any time via a separate 24/7 hotline.
Your benefits at a glance:
- Shorter downtimes
- Quick access to technical information
- Short reaction time when unexpected problems arise
- Round-the-clock support when you book All-in support
Your contact
Contact
Pilz Industrial Automation (Shanghai) Co., Ltd.
Rm 1702-1705, Yongda International Tower, No. 2277 Long Yang Road
Shanghai 201204
China
Telephone: +86 21 60880878
E-Mail: sales@pilz.com.cn
Technical Support
Telephone: 400-088-3566
E-Mail: sales@pilz.com.cn
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Webcode: 226383